Tel: 1300 853 681   |   AUSTRALIA WIDE SERVICE


Return to Work Programs

1. Return to Work Services

WRM’s return to work services focus on recovery at work as all the evidence points to the provision of good work is a key determinant of the health and wellbeing of employees.

As a signatory to the Consensus Statement on the Health Benefits of Good Work, WRM is committed to promoting the health benefits of good work.

WRM provides return to work case management in a variety of circumstances:

  • following a compensable injury
  • following a non-work related injury or illness
  • following a motor vehicle accident

Our return to work services include:

Workplace Assessment

Facilitation and monitoring of Return to Work program

Identification of suitable duties to facilitate workplace-based rehabilitation

Workplace meetings to review the worker’s progress

Participation in Medical Case Conferences

Job seeking programs

Throughout the return to work process, WRM provides ongoing advice and recommendations to facilitate timely upgrades while remaining cost-sensitive. We update key stakeholders via regular email updates and monthly progress reports. Our close collaboration with treating professionals ensures that treatment is aligned to functional and return to work goals.

  • Activities of Daily Living Assessments
  • Ergonomic Assessments
  • Functional Capacity Evaluations
  • Psychological Capacity Evaluations
  • Driver Assessment
  • Vocational Assessment and Transferable Skills Analysis

2. WRM 50+ Rehabilitation Programs for Older Workers

WRM 50+ is a targeted program for injured workers aged 50+

Our data shows that workers aged 50+ generally take longer to recover from injury compared to their younger co-workers. Our tailored program is designed to address specific issues which are unique to these workers. Our program consistently delivers improved outcomes for workers, employers and insurers.

We recognise that co-morbid factors can contribute significantly to poor outcomes in this age group. We tailor a program to address any such barriers which may be an impediment to progress. We engage specialist services to improve and expedite outcomes.

  • feel supported
  • receive appropriate, evidence based and cost-effective treatment
  • improves attitude to recovery
  • establishes accountability for timeframe for return to work
  • Reduction in lost time due to workers having enhanced capacity
  • Improves morale in the workplace as workers feel supported following an injury
  • less money spent on ineffective treatment
  • evidence-based treatment closely monitored for effectiveness
  • fewer incapacity payments
  • improved duration timeframes


Find out more

Vocational Rehabilitation Services

Being back at work isn’t just about having a paycheck. When people are working, their lives are better — because they have financial security, they have social connections with work mates. Even more, when you’re back at work, you regain your sense of purpose, accomplishment and contribution. Research shows that work is good for our health and will dramatically improve your quality of life.

Getting back to work after becoming injured can be a stressful experience.  A person may have concerns that returning to work too quickly will lead to re-injury.  If someone can’t return to their original job, they may be feeling lost and unsure of what options are available to them.

WRM’s Rehabilitation Counsellors perform vocational assessments, meeting meet with the injured person to find out more about their skills, previous work experience, their interests and what sort of work they are interested in. We take these things into consideration, as well as their physical capacity, and make recommendations about what jobs they could do.

WRM will help the injured person develop the skills they need to become a competitive candidate for suitable job options. We can organise re-training, as well as worktrials. We teach them how to apply for and secure a new role. We will help them prepare for interviews and write a resume and cover letters for them.

WRM’s job seeking assistance includes:

  • Recommendation of suitable vocational goals based on our vocational assessment
  • Getting in the right “head space” to look for work
  • How to use your networks and find unadvertised positions
  • How to obtain an email address if you do not have an email address
  • Registering with internet job search engines and writing emails
  • Registering with recruitment agencies
  • How to write an application letter
  • How to access a computer if you do not have access to a computer at home
  • Interview skills
  • How to talk about your injury with a new employer or “injury disclosure”
  • The SIRA NSW incentive schemes
  • Dealing with rejection


Injury Prevention

  • Pre-employment screening
  • Safety training
  • Workplace design
  • WHS Compliance
  • Wellbeing Programs
  • On-site physio programs


Early Intervention

  • On-call support
  • Injury triage & claim management
  • Co-ordination of treatment
  • Support & guidance for the worker


Return to programs

  • Occupational Rehab Services
  • Job Seeking Programs
  • Vocational Services
  • Specialised Return to Work Programs for Older Workers


elearning recovery platform

Digital tools designed to

  • engage the injured person actively in their recovery
  • build resilience
  • develop psychological strategies for when life gets hard